| |
The core module of the Group's integrated application platform is called "ALL ACCESS platform". Its main components are made up of a control centre, billing centre, satellite network management centre and data centre. The ALL ACCESS platform acts as a centralised data processing unit, where data received through connections from different application solutions such as the satellite and wireless data communication application solution are processed and transmitted in different mode depending on the users' different needs. The key function of the ALL ACCESS platform is to encrypt, verify and compile the data transmitted through the telecommunication networks so that the relevant officers of our customers can analyse the data and take responsive actions.
The ALL ACCESS platform also supports the operation of a call centre. The key function of a call centre is to receive and process audio and data requests via telephone, fax, computers or the Internet. With the ALL ACCESS platform, the call centre operator can handle the requests of the end user and provide the requested information accordingly.
|
|